Segmentation

Convertive Audiences

Build segments that reflect what shoppers are doing right now, not what they did yesterday. Combine live behavior, identity progression, and scoring to trigger better actions in-session.

Session-aware segments

Segments update instantly as users browse, add to cart, or change intent.

Identity progression segments

Track and optimize how visitors move from anonymous to known profiles.

Predictive scoring hooks

Use propensity and value signals to prioritize interventions by likely impact.

Audience templates built for conversion decisions

High-intent anonymous visitors

- Multiple product views in one category

- Checkout hesitation detected

- No known identity yet

Identity-ready shoppers

- Strong interest with repeat sessions

- Eligible for progressive capture prompt

- Low-friction save-for-later offer

Churn-risk returning buyers

- Declining engagement trend

- Drop in purchase cadence

- Retention-first journey eligibility